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FAQ

THE MOST COMMON QUESTIONS

  • What is an FAQ section?
    An FAQ section is a great way to quickly answer common questions about your business, such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a great way to help people navigate your site and can even help improve your site's SEO.
  • Can you insert an image, video or gif to my FAQ?
    Yes. To add media, follow these steps: Go to the app options Click on Manage FAQs Create or choose the question you want to add media to When editing your answer, click on the image, video or gif icon Add content from your library and save changes.
  • How do I add a new question and answer?
    To add a new question, follow these steps: Click the Manage FAQ button From your site's dashboard click 'Add' and then choose the 'Questions and Answers' option Each new question must be assigned to a category Save and publish You can always edit your FAQs, reorder them, and select other categories.
  • How can I edit or remove the title of the FAQ?
    You can edit the title from the options tab in the app. If you don't want to display the title, disable the option from 'Information to display'.
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